Shipping policy

Urth&Root™ Shipping Policy

At Urth&Root™, we are dedicated to delivering your wellness and beauty essentials quickly, securely, and with utmost care, so you can start experiencing nature-powered nourishment as soon as possible. Below is a clear breakdown of how we process and ship your orders.

1. Order Processing

  • All orders are processed within 1 to 3 business days after successful payment.

  • Processing times do not include weekends or public holidays.

  • Once your order has been shipped, you will receive an email confirmation containing your tracking details.

2. Shipping Methods and Delivery Times

We offer flexible shipping options based on your delivery needs:

  • Standard Shipping: 10 to 20 business days

  • Expedited Shipping: 5 to 10 business days

  • Priority Shipping: 3 to 5 business days

Please note: Delivery timelines are estimates and may vary due to customs clearance, delays with local postal services, weather conditions, or other unforeseen factors.

3. Shipping Costs

  • Shipping fees are calculated based on the selected shipping method, total order weight, and delivery location.

  • The exact shipping cost will be displayed at checkout before you finalize your purchase.

4. International Shipping

We proudly ship Urth&Root™ wellness products worldwide.

  • Delivery times and rates vary depending on your country.

  • Customs duties, import fees, or local taxes (if applicable) are the responsibility of the customer and may be collected upon delivery.

5. Tracking Your Order

  • A unique tracking number will be emailed to you once your order has shipped.

  • You may track your shipment through our website or directly through the carrier’s tracking portal.

6. Shipping Address

  • Please double-check that your shipping address is complete and accurate.

  • Urth&Root™ is not responsible for packages that are undeliverable due to incorrect or incomplete addresses.

  • If you need to update your shipping details, contact us immediately at support@urthandroot.com.
    Changes cannot be made once the order has been shipped.

7. Lost or Damaged Packages

If your order is lost in transit or arrives damaged:

  • Contact us at support@urthandroot.com within 7 days of the expected delivery date.

  • We will coordinate with the carrier to resolve the issue and provide a replacement or refund where appropriate.

8. Shipping Restrictions

  • Certain products may have shipping limitations due to weight, size, or legal regulations.

  • We currently do not ship to P.O. Boxes, APO or FPO addresses, or select remote locations.

  • Any specific shipping restrictions will be clearly stated on the product page.

Thank you for choosing Urth&Root™. We are committed to giving you a smooth, reliable, and stress-free shopping experience so you can focus on feeling nourished, balanced, and naturally radiant.